Hello,
Generate OA SHOWALL report from working enclosure and enclosure in question.
Compare SHOW ENCLOSURE TEMP from both OA SHOWALL report. This will help you to identify which device causing the issue.
Example :
>SHOW ENCLOSURE TEMP
Locale Bay # Temp Status Temp Caution Critical
---------------------- ----- ----------- -------- ------- --------
Enclosure N/A 18C/ 64F --- ---
Onboard Administrator 1 OK 29C/ 84F 75C 80C
Onboard Administrator 2 OK 29C/ 84F 75C 80C
Blade Bay 1 N/A 15C/ 59F 42C 46C
Blade Bay 2 N/A 16C/ 60F 42C 46C
Blade Bay 3 N/A 16C/ 60F 42C 46C
Blade Bay 4 N/A 16C/ 60F 42C 46C
Blade Bay 5 N/A 15C/ 59F 42C 46C
Blade Bay 6 N/A 17C/ 62F 42C 46C
Blade Bay 7 N/A 18C/ 64F 42C 46C
Blade Bay 8 N/A 17C/ 62F 42C 46C
Blade Bay 9 N/A 15C/ 59F 42C 46C
Blade Bay 10 N/A 16C/ 60F 42C 46C
Blade Bay 11 N/A 16C/ 60F 42C 46C
Blade Bay 12 N/A 17C/ 62F 42C 46C
Blade Bay 13 N/A 17C/ 62F 42C 46C
Blade Bay 14 N/A 16C/ 60F 42C 46C
Blade Bay 15 N/A 16C/ 60F 42C 46C
Blade Bay 16 N/A 17C/ 62F 42C 46C
Interconnect Module 1 OK ---- --- ---
Interconnect Module 2 OK ---- --- ---
Interconnect Module 3 OK ---- --- ---
Interconnect Module 4 OK ---- --- ---
Steps to generate OA SHOWALL report:
1) Login into the OA as administrator
2) Go to enclosure settings
3) Click on configuration scripts
4) In the middle panel of the page Click on SHOW ALL.
4) Please allow it to complete it will take a few minutes to execute.
5) Copy and paste into notepad
6) Save as notepad file as OASHOWALL.txt
If still unable to identify the issue then request you to please raise support ticket with HPE support team for further assistance.